Ride Vegas

These terms and conditions (“User Terms”) apply to an individual (“you”), using the Ride Vegas Services (more fully described in Section 2 hereunder), provided by MessageOne LLC (“we” or “us” or “our”) within the state of Nevada, whether through our mobile applications or websites (each an “Application”). You acknowledge and agree that we are a technology services provider that does not provide transportation services. PLEASE READ THESE USER TERMS CAREFULLY BEFORE ACCESSING OR USING THE RIDE VEGAS SERVICES.

Your access and use of the Ride Vegas Services constitutes your agreement to be bound by these User Terms, which establishes a contractual relationship between you and us. If you do not agree to these User Terms, you may not access or use the Ride Vegas Services. These User Terms expressly supersede prior agreements or arrangements with you. We may immediately terminate these User Terms or any services with respect to you, or generally cease offering or deny access to the Ride Vegas Services or any portion thereof, at any time for any reason.

Supplemental terms may apply to your use of the Ride Vegas Services, such as use policies or terms related to certain features and functionality, which may be modified from time to time (“Supplemental Terms”). You may be presented with certain Supplemental Terms from time to time. Supplemental Terms are in addition to, and shall be deemed a part of, these User Terms. Supplemental Terms shall prevail over these in the event of a conflict.

Our collection and use of your personal information in connection with the Ride Vegas Services shall be governed by our Privacy Policy located at here

 

1. ELIGIBILITY AND CONDUCT

a.   You will be “Eligible” to use the Ride Vegas Services only when you fulfill all of the following conditions:

I.   You have attained at least 14 (fourteen) years of age; and

II.   You are competent to enter into a contract under applicable city, state and federal laws.

If you reside in a jurisdiction that restricts the use of the service because of age, or restricts the ability to enter into contracts such as these User Terms due to age, you must abide by such age limits.

b.   You may not assign or otherwise transfer your User Account (defined below) to any other person or entity. You agree to comply with all applicable laws when using the Ride Vegas Services and you may only use the Ride Vegas Services for lawful purposes. You will not, in your use of the Ride Vegas Services cause nuisance, annoyance, inconvenience, or property damage, whether to the Ride Vegas Providers (defined below) or any other party. In certain instances you may be asked to provide proof of identity to access or use the Ride Vegas Services and you agree that you may be denied access to or use of the Ride Vegas Services if you refuse to provide proof of identity.

 

2. RIDE VEGAS SERVICES

The Ride Vegas Services constitute an Application that enables you (through the Application) to arrange and schedule transportation services with third party providers of such services, including independent third party transportation providers under agreement with us ("Ride Vegas Providers"). Unless otherwise agreed by us in a separate written agreement with you, the Ride Vegas Services are made available solely for your personal, non-commercial use.

 

3. USER ACCOUNT

In order to use the Ride Vegas Services, you must register for and maintain an active personal user Ride Vegas Services account ("User Account") on our Application. The User Account registration requires you to submit with us certain personal information, such as your name, address, mobile phone number and age, as well as at least one valid payment method (either a credit card or accepted payment partner). You agree to maintain accurate, complete, and up-to-date information in your User Account. Your failure to maintain accurate, complete, and up-to-date User Account information, including having an invalid or expired payment method on file, may result in your inability to access and use the Ride Vegas Services or our termination of these User Terms with you. You are responsible for all activity that occurs under your User Account, and you agree to maintain the security and secrecy of your User Account including your username and password at all times. Unless otherwise permitted by us in writing, you may only possess one User Account.

 

4. PROCEDURE

a.   In order to avail the Ride Vegas Services, you will need to request for such Ride Vegas Services through the Application developed or provided by us. Your request for the Ride Vegas Services may appear to an Ride Vegas Provider if such an Ride Vegas Provider is available and in your vicinity. Upon acceptance of your request by an Ride Vegas Provider, you will be provided with information of such Ride Vegas Provider including his/her first name, contact information, photograph  and location, and the Vehicle’s (defined below) model and license plate number. You acknowledge and agree that you shall be entitled to cancel the Ride Vegas Services at any time up within five (5) minutes from the time of making a request, without any cancellation fee being chargeable to you, however once the request is accepted by a Ride Vegas Provider and you cancel a request thereafter, a cancellation fee will be chargeable. Also, if you make the Ride Vegas Provider wait for a prolonged period of time (exceeding at least five (5) minutes) after the Ride Vegas Provider’s arrival at the pick-up point, you acknowledge that the Ride Vegas Provider shall be entitled to cancel the Ride Vegas Service and that a cancellation fee shall be chargeable to you. The Ride Vegas Provider will obtain your desired destination from you in person upon pickup or via the Application if you elect to enter such destination via the Application. “Vehicle” means the vehicle used to provide the Ride Vegas Service that: (a) is owned by an Ride Vegas Provider or is authorized for use by the Ride Vegas Provider by the rightful owner; and (b) authorized by us for the Ride Vegas Provider to provide the Ride Vegas Services to you.

b.   Upon your utilization of the Ride Vegas Services provided by an Ride Vegas Provider, we will prepare an applicable receipt and issue such receipt to you via email. Receipts include the breakdown of amounts you are charged for the Ride Vegas Services and may include specific information of the Ride Vegas Provider including his name, contact information and photograph , as well as a map of the route you were taken.

c.   By creating a User Account, you agree that the Ride Vegas Services may send you informational text messages as part of the normal business operation of your use of the Ride Vegas Services to your mobile number registered with us in the User Account. You may opt-out of receiving text messages from us at any time by deleting the Application from the mobile device receiving the messages. You acknowledge that opting out of receiving text messages may impact your use of the Ride Vegas Services.

d.   We may, at our sole discretion, create codes for promotional purposes that may be redeemed for the User Account credit, or other features or benefits related to the Ride Vegas Services and/or a Ride Vegas Provider's services, subject to any additional terms that we may establish on a per promotional code basis ("Promo Codes"). You agree that Promo Codes: (i) must be used for the intended purpose, and in a lawful manner; (ii) may not be duplicated, sold or transferred in any manner, or made available to the general public (whether posted to a public form or otherwise), unless expressly permitted by us; (iii) may be disabled by us at any time for any reason without liability on us; (iv) may only be used pursuant to the specific terms that we create for such Promo Codes; (v) are not valid for cash; and (vi) may expire prior to your use. You acknowledge that we reserve the right to withhold or deduct credits or benefits obtained through the usage of Promo Codes by you or any other user in the event we determine that the use or redemption of the Promo Code was in error, fraudulent, illegal, or in violation of the applicable Promo Code terms or these User Terms.

 

5. RATINGS.

You acknowledge that after your utilisation of the Ride Vegas Services, an Ride Vegas Provider who provided the Ride Vegas Services will be requested to provide a rating for you and for the Ride Vegas Services availed by you and optionally, to provide comments or feedback about you and such Ride Vegas Services. You will also be requested through the Application to provide a rating for the Ride Vegas Provider and for the Ride Vegas Services availed from such an Ride Vegas Provider and optionally, to provide comments or feedback about such Ride Vegas Provider and such Ride Vegas Services. The ratings and feedback you provide shall be made in good faith. We reserve the right to edit or remove comments in the event that such comments include obscenities or other objectionable content, include an individual’s name or other personal information, or violate any privacy laws, other applicable laws or our policies.

 

6. USER CONTENT

a.   We may, in our sole discretion, permit you from time to time to submit, upload, publish or otherwise make available to us through the Ride Vegas Services textual, audio, and/or visual content and information, including feedback related to the Ride Vegas Services, initiation of support requests, and submission of your relevant details for promotions purposes ("Content"). Any Content provided by you remains your property. However, by providing the Content to us, you grant us with a worldwide, perpetual, irrevocable, transferrable, royalty-free license, with the right to sublicense, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner such Content in all formats and distribution channels now known or hereafter devised (including in connection with the Ride Vegas Services and our business and on third-party sites and services), without further notice to or consent from you, and without the requirement of payment to you.

b.   You agree not to provide Content that is defamatory, libellous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive, as determined by us in our sole discretion, whether or not such material may be protected by law. We may, but shall not be obligated to, review, monitor, or remove the Content at any time, at our sole discretion and for any reason, without notice to you.

 

7. THIRD PARTY SERVICES AND CONTENT

The Ride Vegas Services may be made available or accessed in connection with third party services and content (including advertising) that we do not control. You acknowledge that different terms of use and privacy policies may apply to your use of such third party services and content. We do not endorse such third party services and content and in no event we shall be responsible or liable for any products or services of such third party providers.

 

8. NETWORK AND DEVICE

You are responsible for acquiring a compatible hardware or devices necessary to access and use the Ride Vegas Services and Applications and any updates thereto. You will be subjected to mobile network's data and messaging rates and fees that may apply if you access or use the Ride Vegas Services from a wireless-enabled device. We do not guarantee that the Ride Vegas Services, or any portion thereof, will function on any particular hardware or devices. In addition, the Ride Vegas Services may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications.

 

9. PAYMENTS

a.   We are entitled to charge you with a fare for each instance of completed Ride Vegas Services provided to you, which shall be displayed on the Application at the completion of your trip (“Fees”). For your reference, the Fees are calculated based upon the fare schedule set forth at http://www.ride-vegas.com being “Fee Calculation”).

The Fees displayed on the Application is the only payment made by you in connection with the usage of Ride Vegas Services. The Ride Vegas Provider is also entitled to charge you for any Tolls or taxes incurred during the provision of Ride Vegas Services, if applicable. You shall appoint us as your payment collection agent solely for the purpose of accepting the applicable Fees and taxes via the payment methods facilitated by the Ride Vegas Services. Payment of the Fees in such manner shall be considered the same as payment made directly by you to the Ride Vegas Provider. Fees will be inclusive of applicable taxes where required by law. Charges paid by you are final and non-refundable, unless otherwise determined by us.

b.   We reserve the right to modify and/ or adjust the Fee Calculation at any time in based upon local market factors, and you will be provided with notice in the event of changes that would result in a change in the recommended Fee. Continued usage of the Ride Vegas Services after any such change in the Fare Calculation shall constitute your consent to such change.

c.   You shall be responsible for the cost of repair for damage to, or necessary cleaning of, the Ride Vegas Provider’s Vehicle and property resulting from use of the services under your User Account in excess of normal “wear and tear” damages and necessary cleaning (“Repair or Cleaning”). In the event that an Ride Vegas Provider reports the need for Repair or Cleaning, and such Repair or Cleaning request is verified by us in our reasonable discretion, we reserve the right to facilitate payment for the reasonable cost of such Repair or Cleaning on behalf of the Ride Vegas Provider using your payment method designated in your User Account. Such amounts will be transferred by us to the applicable Ride Vegas Provider and are non-refundable.

d.   In the event you cancel an accepted request for the Ride Vegas Services which is not authorized under these User Terms as non-chargeable, you may be charged with a cancellation fee (“Cancellation Fee”).

e.   This payment structure is intended to fully compensate the Ride Vegas Provider for the Ride Vegas Services. We do not designate any portion of your payment as a tip or gratuity to the Ride Vegas Provider. Any representation by us (on the Application) to the effect that tipping is "voluntary," "not required," and/or "included" in the payments you make for services is not intended to suggest that we provide any additional amounts, beyond those described above, to the Ride Vegas Provider. You understand and agree that, while you are free to provide additional payment as a gratuity to any Ride Vegas Provider who provides you the Ride Vegas Services, you are under no obligation to do so. Gratuities are voluntary.

 

10. Intellectual Property Rights

a.   The Ride Vegas Services and Application, including all Intellectual Property Rights (defined below) herein are and shall remain our property or our respective licensors. Subject to your compliance with these User Terms, you are granted with a limited, non-exclusive, non-sub licensable, revocable, non-transferrable license to: (i) access and use the Applications on your personal device solely in connection with your use of the Ride Vegas Services; and (ii) access and use any content, information and related materials that may be made available through the Ride Vegas Services, in each case solely for your personal, non-commercial use. Any rights not expressly granted herein are reserved by us and our licensors.

b.   Unless specifically permitted elsewhere in these User Terms, you are not permitted to use or make any references to us, or our respective licensors’ company names, logos, products and service names, trademarks, service marks, trade dress, copyrights or other indication of ownership, alone and in combination with other letters, punctuation, words, symbols and/or designs (the "Intellectual Property Rights") for any commercial purposes. You agree that you will not try to register or otherwise use and/or claim ownership in any of the Intellectual Property Rights, alone or in combination with other letters, punctuation, words, symbols and/or designs, or in any confusingly similar mark, name or title, for any goods and services.

c.   You may not: (i) remove any copyright, trademark or other proprietary notices from any portion of the Application; (ii) reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Application except as expressly permitted by us; (iii) decompile, reverse engineer or disassemble the Application except as may be permitted by applicable law; (iv) link to, mirror or frame any portion of the Application; (v) cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Application or unduly burdening or hindering the operation and/or functionality of any aspect of the Application; or (vi) attempt to gain unauthorized access to or impair any aspect of the Application or its related systems or networks.

 

11. Representations and Warranties; Disclaimer

a.   You represent and warrant that: (i) you either are the sole and exclusive owner of all User Content or you have all rights, licenses, consents and releases necessary to grant us the license to the User Content as set forth above; (ii) neither the User Content nor your submission, uploading, publishing or otherwise making available of such User Content nor our use of the User Content as permitted herein will infringe, misappropriate or violate a third party's intellectual property or proprietary rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation; (iii) you will not impersonate any person or entity; (iv) you will not stalk, threaten, or otherwise harass any person, or carry any weapons during your utilization of the Ride Vegas Services; (v) you will not violate any law, statute, ordinance or regulation; (v) you will not interfere with or disrupt the Ride Vegas Services or the Application or the servers or networks connected to the Application; (vi) you will not post information or interact on the Application in a manner which is false, inaccurate, misleading (directly or by omission or failure to update information), defamatory, libellous, abusive, obscene, profane, offensive, sexually oriented, threatening, harassing, or illegal; (vii) you will not link the Application directly or indirectly to any other web sites; (viii) you will not transfer or sell your User Account, password and/or identification to any other party; (ix) you will not cause any third party to engage in the restricted activities above; (x) you will always act with socially acceptable demeanour when interacting with the Ride Vegas Providers and not be abusive, obnoxious or offensive; (xi) you will not force the Ride Vegas Providers to carry additional passengers in the Vehicle than the authorized number per applicable law; (xii) you will not make subject the Ride Vegas Providers to prolonged wait times unreasonably; and (xiii) you will treat the property of the Ride Vegas Provider and the Vehicle with care and not cause any intentional damage.

b.   We provide and you accept that the Ride Vegas Services and the Application are provided on an "as is" and "as available" basis. We disclaim all representations and warranties, express, implied, or statutory, not expressly set out in these User Terms, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement. In addition, we make no representation, warranty, or guarantee regarding the reliability, timeliness, quality, suitability, or availability of the Ride Vegas Services or any services requested through the use of the Ride Vegas Services, or that the Application will be uninterrupted or error-free. Although we subject the Ride Vegas Providers to a background check, we do not guarantee the quality, suitability, safety or ability of Ride Vegas Providers. You agree that the entire risk arising out of your use of the Ride Vegas Services and/ or the Application and any service or good requested in connection therewith, remains solely with you, to the maximum extent permitted under applicable law. You agree that we do not hold any responsibility or liability to you related to any transportation services provided to you by Ride Vegas Providers other than as expressly set forth in these User terms.

 

12. Indemnity

You agree to indemnify and hold us and our officers, directors, employees, and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys' fees), arising out of or in connection with: (i) services or goods obtained through your use of the Ride Vegas Services and/ or the Application; (ii) your breach or violation of any of these User Terms; (iii) our usage of your Content; or (iv) your violation of the rights of any third party, including Ride Vegas Providers. Indemnification obligation will survive these User Terms and your use of the Ride Vegas Service and the Application.

 

13. Limitation of Liability

a.   We shall not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including lost profits, lost data, personal injury, or property damage related to, in connection with, or otherwise resulting from any use of the Ride Vegas Services and/ or the Application, even if we were advised of the possibility of such damages. We shall not be liable for any damages, liability or losses arising out of: (i) your usage and/ or reliance of the Ride Vegas Services and/or the Application or your inability to access or use the Ride Vegas Services and/or the Application; or (ii) any transaction or relationship between you and any Ride Vegas Provider, even if we were advised of the possibility of such damages. We shall not be held liable for any delay or failure in performance resulting from causes beyond our reasonable control. You acknowledge that Ride Vegas Providers providing the Ride Vegas Services requested through some request brands may offer ridesharing or peer-to-peer transportation services and may not be professionally licensed or permitted.

b.   In no event shall our total liability to you in connection with the Ride Vegas Services and/ or the Application for all damages, losses and causes of action arising out of or under these User Terms exceed the Fees actually paid to, or due to, us for the particular Ride Vegas Service giving rise to such claim.

c.   The limitations and disclaimer under these User Terms do not purport to limit liability or alter your rights as a consumer that cannot be excluded under applicable law.

 

14. General

a.   Amendments. We reserve the right to modify these User Terms at any time upon posting the amended terms on here.  If we make changes, the same shall be notified to you by, at a minimum, revising the “Last Updated” date at the top of these User Terms. You are responsible for regularly reviewing these User Terms. Continued use of the Ride Vegas Services after any such changes shall constitute your consent to such changes. If you do not agree to any such changes you may not use the Ride Vegas Services.

b.   Severability. If any provision of these User Terms is or becomes invalid or non-binding, the parties shall remain bound by all other provisions hereof. In that event, the parties shall replace the invalid or non-binding provision with provisions that are valid and binding and that have, to the greatest extent possible, a similar effect as the invalid or non-binding provision, given the contents and purpose of these User Terms.

c.   Assignment. Neither party shall assign or transfer these User Terms or any of its rights or obligations hereunder, in whole or in part, without the prior written consent of the other party; provided that we may assign or transfer these User Terms or any or all of its rights or obligations under these User Terms from time to time without consent: (a) to an affiliate; or (b) to an acquirer of all or substantially all of our business, equity or assets.

d.   Entire Agreement. These User Terms including all Supplemental Terms and the Privacy Policy constitutes the entire agreement and understanding of the parties with respect to its subject matter and replaces and supersedes all prior or contemporaneous agreements or undertakings regarding such subject matter. In these User Terms, the words “including” and “include” mean “including, but not limited to.” The recitals form a part of these User Terms.

e.   No Third Party Beneficiaries. Nothing contained in this Agreement is intended to or shall be interpreted to create any third-party beneficiary claims.

f.   Notices. We may give notice by means of a general notice on the Ride Vegas Services, electronic mail to your email address in your User Account, or by written communication sent by first class mail or pre-paid post to your address in your User Account. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by first class mail or pre-paid post) or 12 hours after sending (if sent by email). You may give notice to us, with such notice deemed given when received by us, at any time by first class mail or pre-paid post to MessageOne LLC, Attention: Legal - MessageOne LLC • 401 Congress Ave, Ste 2650 • Austin, TX 78701 • USA.

g.   Waiver. Our failure to enforce any right or provision in these User Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing

h.   Dispute. If Fees, Repair or Cleaning, Cancelation or other matters ever become the subject of dispute. We and you agree to follow the following dispute resolution process regarding any such dispute: (i) you shall provide us with notice of any such dispute at disputes@ride-vegas.com  (with reasons and evidence), and (ii) our customer service representative will review your claim and make a good faith effort to resolve the dispute.

i.   Governing Law. It is understood and agreed that the construction and interpretation of these User Terms shall at all times and in all respects be governed by the laws of State of Texas without regard to its rules of conflicts of laws. By accepting these User Terms, you agree to submit to the exclusive jurisdiction and venue of Federal and State courts located in Austin, Texas.

j.   Survival. Each provision of this Agreement that would by its nature or terms survive any termination of these User Terms shall survive any termination of this Agreement, regardless of the cause.

User Privacy Statement

MessageOne LLC (“Ride Vegas” or “we”) collects information about you when you use our mobile applications or websites (each an “Application”), and through other interactions and communications you have with us.  This Privacy Statement (“Statement”) describes the ways through which we collect information from and about you, and what we do with the information, so that you may decide whether or not to provide information to us and/or use our Application.

1. SCOPE AND APPLICATION  

This Statement applies to persons who use our Application to request transportation (“Users”). This Statement does not apply to information we collect from or about drivers who use the Application under license (collectively “Drivers”). If you interact with the Application as both a User and a Driver, the respective privacy statements apply to your different interactions. The terms of this Statement apply in addition to any other agreements we might have with you.

2. CONSENT AND MOBILE PLATFORM PERMISSIONS

By using the Application you consent to our collection, storage, use and disclosure of your information as described in this Statement. Please note that mobile platforms (iOS, Android, Windows etc.) define the types of data that applications on your mobile device in general can or cannot access without your consent. The permission systems for obtaining your consent vary with the platform your device uses; the main differences are in the manner in which the applications on various mobile platforms ask for permission. You can manage those permissions and choose to provide/to not provide those permissions.     

3. OUR COLLECTION OF YOUR INFORMATION  

Information you Provide to us

Ride Vegas collects information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, items requested (for delivery services), delivery notes, and other information you choose to provide.

Information we Collect through your use of the Application  

When you use the Application, we collect information about you in the following categories:

  • Location Information: When you use the Application for transportation, we collect precise location data about the trip from the Application used by the Driver. If you permit the Application to access location services through the permission system used by your mobile platform, we may also collect the precise location of your device when the Application is running in the foreground or background. We may also derive your approximate location from your IP address.

  • Contacts Information: If you permit the Application to access the address book on your device through the permission system used by your mobile platform, we may access and store names and contact information from your address book to facilitate social interactions through the Application and for other purposes described in this Statement or at the time of consent or collection.

  • Transaction Information: We collect transaction details related to your use of the Application, including the type of service requested, date and time the service was provided, amount charged, distance traveled, and other related transaction details. Additionally, if someone uses your promo code, we may associate your name with that person.

  • Usage and Preference Information: We collect information about how you and site visitors interact with the Application, preferences expressed, and settings chosen. In some cases we do this through the use of cookies, pixel tags, and similar technologies that create and maintain unique identifiers. To learn more about these technologies, please see our Cookie Privacy Statement.

  • Device Information: We may collect information about your mobile device, including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.

  • Call and SMS Data: Our Application facilitates communication between Users and Drivers. In connection with facilitating this service, we receive call data, including the date and time of the call or SMS message, Users’ phone numbers, and the content of the SMS message.

  • Log Information: When you interact with the Application, we collect server logs, which may include information like mobile device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with the Application.

Ride Vegas may also receive information from other sources and combine that with information we collect through the Application. For example:

  • If you choose to link, create, or log in to your User Account with a payment provider (e.g., Google Wallet) or social media service (e.g., Facebook), or if you engage with a separate app or website that uses our API (or whose API we use), we may receive information about you or your connections from that site or app.

  • If your employer uses one of our enterprise solutions, such as Ride Vegas for business, we may receive information about you from your employer.

  • When you request on demand services, our Drivers may provide us with a User rating after providing Services to you.

  • If you also interact with the Application in another capacity, for instance as a Driver, we may combine or associate that information with information we have collected from you in your capacity as a User or rider.

4. OUR USE OF YOUR INFORMATION

Ride Vegas may use information that we collect about you to:

  • provide, maintain, and improve the Application, including, for example, to facilitate payments, send receipts, provide products and Services you request (and send related information), develop new features, provide customer support to Users and Drivers, develop safety features, authenticate Users, and send product updates and administrative messages;

  • perform internal operations, including, for example, to prevent fraud and abuse of the Application; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends;

  • send or facilitate communications (i) between you and the Driver, such as estimated times of arrival (ETAs), or (ii) between you and a contact of yours’ at your direction in connection with your use of certain features, such as referrals, invites, split fare requests, or ETA sharing;

  • send you communication we think will be of interest to you, including information about products, new services, promotions, news, and events of Ride Vegas and other companies, where permissible and according to local applicable laws; and to process contest, sweepstake, or other promotion entries and fulfill any related awards;

  • personalize and improve the Application, including to provide or recommend features, content, social connections, referrals, and advertisements; and

  • perform research and analysis about your use of the Application.

Ride Vegas will retain any information only for as long as is necessary to fulfill the business purpose it was collected. We will also retain and use your information for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. OUR DISCLOSURE OF USER INFORMATION TO THIRD PARTIES

Ride Vegas may share the information we collect about you as described in this Statement or as described at the time of collection or sharing, including as follows:

Through Our Application

Ride Vegas may share your information:

  • with Drivers to enable them to provide the services you request. For example, we share your name, photograph (if you provide one), average User rating given by Drivers, and pickup and/or drop-off locations with Drivers;

  • with other people, as directed by you, such as when you want to share your estimated time of arrival or split a fare with a friend;

  • with other people, as directed by you, such as when you want to share your ride with a fellow User;

  • with third parties to provide you a service you requested through a partnership or promotional offering made by a third party or us;

  • with the general public if you submit content in a public forum, such as blog comments, social media posts, or other features of the Application that are viewable by the general public;

  • with third parties with whom you choose to let us share information, for example other applications or websites that integrate with our API or Application, or those with an API or service with which we integrate; and

  • to the extent that we offer and you participate in an “enterprise feature” (for instance a corporate account), we may share your information with your employer (or similar entity) and any necessary third parties engaged by us or your employer (e.g., an expense management service provider).

Other Sharing

Ride Vegas may share your information:

  • with vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on our behalf;

  • in response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process;

  • with law enforcement officials, government authorities, or other third parties if we believe your actions are inconsistent with our User agreements, terms of service, or policies, or to protect the rights, property, or safety of Ride Vegas or others;

  • in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company;

  • if we otherwise notify you and you consent to the sharing;

  • in an aggregated and/or anonymized form which cannot reasonably be used to identify you;

  • with research entities; For example, we may share information with the University of Texas, in order for researchers to determine, among other things, how surge pricing actually works in terms of drawing out drivers and affecting customer wait times, or figure out if lowering rates helps or hurts Drivers’ income; and

  • with other third parties with your consent or direction to do so. For example, we may have an option on the Application in which all fares could be rounded up to the next dollar, with the rounded up amount going to a charity that the User would designate on the Application.

Please note that information collected from you may be stored and processed in the United States or any other country in which Ride Vegas or agents or contractors work or maintain facilities and the laws on processing personal information may be less stringent than in your country.

Social Sharing Features

The Application may integrate with social sharing features and other related tools which let you share actions you take on the Application with other applications, sites, or media, and vice versa. Your use of such features enables the sharing of your information with your friends or the public, depending on the settings you establish with the social sharing service. Please refer to the privacy policies of those social sharing services for more information about how they handle the data you provide to or share through them.

6. OUR SECURITY MEASURES TO PROTECT YOUR PERSONAL INFORMATION

Ride Vegas uses industry-standard technologies when transferring and receiving data exchanged between Ride Vegas and other companies to help ensure its security. We have security measures in place to help protect information under our control from the risk of accidental or unlawful destruction or accidental loss, alteration or unauthorized disclosure or access. However, "perfect security" does not exist on the Internet.  Also, if the Application contains links to other sites, Ride Vegas is not responsible for the security practices or the content of such services.

7. OUR USE OF COOKIES, ANALYTICS SERVICES, AND ADVERTISING SERVICES PROVIDED BY THIRD PARTIES  

Ride Vegas may allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify your device when you visit our site and use the Application, as well as when you visit other online sites and services.

For more information, please read our Cookie Privacy Statement.  

8. YOUR RIGHTS AND CHOICES

Account Information

If your personal information changes, or if you no longer desire to use the Application, you may correct, update, or delete inaccuracies by making the change within your account settings or by contacting us at support@ride-vegas.com.

Access Rights

Ride Vegas will comply with individual’s requests regarding access, correction, and/or deletion of personal information we store in accordance with applicable law.

Location Information

We request permission for the Application’s collection of precise location from your device per the permission system used by your mobile operating system. If you initially permit the collection of this information, you can later disable it by changing the location settings on your mobile device. However, this will limit your ability to use certain features of the Application. Additionally, disabling the Application’s collection of precise location from your device will not limit our ability to collect your trip location information from the Driver's device nor our ability to derive approximate location from your IP address.

Contact Information

We may also seek permission for our Application’s collection and syncing of contact information from your device per the permission system used by your mobile operating system. If you initially permit the collection of this information, iOS users can later disable it by changing the contacts settings on your mobile device. The Android platform does not provide such a setting.

Promotional Communications

You may opt out of receiving promotional messages from us by following the instructions in those messages. If you opt out, we may still send you non-promotional communications, such as those about your account, about the services you have requested, or our ongoing business relations.

Children’s Rights

Because of the nature of our business, the Application is not designed to appeal to minors. We do not knowingly attempt to solicit or receive any information from anyone under the age of 18.  If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately.

Changes to our Statement

Ride Vegas may amend this Statement at any time by posting a new version. It is your responsibility to review this Statement periodically as your continued use of the Application represents your agreement with the then-current Statement.

Contacting Us

If you have any questions about this Statement or our privacy practices, please contact us at: privacy@ride-vegas.com.